Frequently Asked Questions

Everything you need to know before sourcing storage boxes from our factory.

What is the minimum order quantity (MOQ) for custom storage boxes?

Our standard MOQ is 500 pieces per model per color. For new customers placing their first trial order, we can reduce the MOQ to 200 pieces to help you test the market. Larger orders (5,000+ pieces) qualify for tiered volume discounts.

What's the difference between non-woven fabric and plastic storage boxes?

Non-woven fabric boxes are breathable, foldable, lightweight, and eco-friendly — ideal for closet, drawer, and under-bed storage. Plastic boxes are waterproof and see-through, better for damp areas or when you need to see contents at a glance. We manufacture both types and can recommend the best material for your specific use case.

What is the typical lead time for production?

For standard products (in-stock materials), lead time is 15–20 days after order confirmation. For OEM/ODM orders with custom sizes, colors, or branding, production takes 25–35 days depending on order volume. Samples are shipped within 3–5 days.

Do you offer OEM and ODM services? Can I customize the design?

Yes, we offer full OEM and ODM services. You can customize dimensions, colors, fabric weights (40–120 g/m²), printing, labeling, packaging, and even structural design. Share your specifications or reference samples, and our R&D team will provide prototypes within 7–10 days. We also sign NDAs to protect your intellectual property.

Which countries do you export to?

We currently export to 30+ countries across North America, Europe, Southeast Asia, the Middle East, and Australia. Our major markets include the United States, Germany, the UK, Japan, and Australia. We handle all export documentation, and our products comply with REACH, Proposition 65, and other regional regulations.

What certifications do your storage boxes have?

Our products are certified with ISO 9001 (quality management), BSCI (social compliance), and REACH compliance for the EU market. Non-woven fabrics meet OEKO-TEX Standard 100. Test reports and certificates are available upon request and can be included in your product packaging.

How should I care for and clean non-woven storage boxes?

Simply wipe with a damp cloth for routine cleaning. For deeper cleaning, hand-wash with mild detergent in cold water and air-dry — do not machine-wash or tumble-dry, as this may distort the shape. Avoid prolonged direct sunlight to prevent color fading. With proper care, our boxes last 3–5 years of daily use.

Can I get free samples before placing a bulk order?

Yes, we provide free samples of existing products — you only pay for shipping. For custom samples (new sizes, colors, or branding), a small sampling fee of $30–$80 applies, which is fully refunded when you place a bulk order. Samples ship within 3–5 business days via DHL or FedEx.

Looking for Custom Storage Solutions?

Whether you need OEM/ODM manufacturing or help choosing the right products, our team is ready to assist you.

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